POSITION SUMMARY:
The Program Coordinator oversees and assists in the quality of resident care on a daily basis. Resident care includes, but is not limited to, implementing programs and procedures, teaching new skills, and running behavior programs. Administration responsibilities include managing resident funds, managing staff schedule and payroll, and conducting evaluations. The Program Coordinator reports to the Program Manager and the Director.

QUALIFICATIONS & REQUIREMENTS:
This full time position requires a 4 year degree in a related field. Some related experience in human services (experience with mental retardation and behavior management) is required. Applicants must be able to work the required variety of shifts, have the ability to communicate enough of the English language to be understood by residents, must be able to assist, transfer, lift, redirect, and the ability to move quickly. DHS background study clearance and the completion of all training is required.

SALARY: Available upon request.

DUTIES & RESPONSIBILITIES:
Client Interactions:
A. Oversees and assists in quality of all resident interactions in the department
B. Provides a good role model for staff while working in the department
C. Oversees medication administration in the department and administers when scheduled
D. Oversees discipline/restraint are administered safely, with minimum intrusion and assures necessary documentation is completed
A. Safely performs 2-person transfers of non-ambulatory resident(s) when needed
B. Oversees lifts/transfers of non-ambulatory resident(s) that are performed safely by trained staff
C. Schedules medical, dental, and other appointments (with RN) and provides staff coverage to meet scheduled appointments
D. Informs parent/guardian of medical concerns and upcoming appointments
E. Works with Office Manager to oversee client funds, making sure all transactions are documented appropriately

Staff Interaction & Supervision:
A. Screens applicants, conducts tours, and interviews as support to Human Resources Coordinator on an ongoing basis to provide necessary department coverage
B. Orients and trains new staff in use of PDTR, Communication Book, Weeklies and all aspects of residential life on a continuing basis
C. Provides instruction and modeling, in procedures, programs, policies, philosophies and interprets when needed
D. Reviews assignments at start of shift so each staff member is aware of responsibilities
E. Maintains work schedule and coverage of needs
F. Reviews timecards and prepares them for the Office Manager at the end of each pay period
G. Assists in planning and facilitating monthly department meetings
H. Maintains open lines of communication with department staff and attends to staff concerns on a timely basis
I. Assumes the responsibility to take immediate action and communicates these issues to the Manager as appropriate
J. Participates in planning and providing performance evaluations for all Living Skills Instructors for the department

Program Development & Monitoring:
A. Provides training, feedback, and supervision of residents' programs and behaviors to maintain staff consistency and recognize signs/trends indicative of problems
B. Offers suggestions to Program Manager for program change, when requested in preparation for Inter-Disciplinary Team meetings
C. Mails necessary materials to members of IDT, such as new programs and quarterly/annual reports
D. Participates in assigned meetings and offers suggestions on program and daily schedules
E. Maintains records, forms, etc. accurately and on up-to-date basis as assigned by Manager
F. Oversees adequate data collection during shift and consistency in data collection within shift and processes data as assigned by Manager
G. Enters program data in computer and prepares data for weekly reviews

Crisis Action:
A. Available at all times during shift to handle emergencies which occur within the department
B. Is on-call as a resource for questions/issues/crisis at all times (excluding days off)
C. Notifies appropriate others as needed on shift and fills shifts in emergency situations Follows up on emergency situations as needed (documentation, arranges staffing for extra days, etc.)
D. Administers first aid or CPR, as needed
E. Coordinates emergency situations as they arise (fire, health, dental, weather, other)

Administrative Interactions:
A. Reports problems during shift to Program Manager or Person-in-Charge as appropriate
B. Serves as Person-in-Charge when assigned
C. Accepts supervision and instructions from Program Manager and Executive Director
D. Makes effective use of administrative support within Alternatives

Liasons with Community, Parents, and Outside Resources:
A. Assigns staff to accompany residents to appointments/activities
B. Makes suggestions and assists residents in participating in community activities

Safety & Security:
A. Reports any security/safety needs and concerns to Program Manager and Person-in-Charge
B. Inspects the physical environment regularly for safety considerations and reports to appropriate others

Housekeeping & Maintenance:
A. Oversees and assures that assignments for necessary food preparation, housekeeping, kitchen cleanup, laundry, etc. have been made for shift
B. Follows and models established sanitation/infection control procedures, prepares food in accordance with relevant regulations and diet plans
C. Recognizes and initiates housekeeping actions, appropriately communications maintenance needs

Keeping Up-to-Date & Enhancing Expertise:
A. Is knowledgeable about Alternatives practices, policies, and philosophy
B. Participates in regular inservice training programs, both in-house and outside workshops and seminars
C. Participates in continued education through Alternatives' Institute