CappsDATA is not simply a computer enhancement of the existing way of doing business. Rather, it is a computer aided process that actively supports direct-care services and dramatically alters and enhances the way in which person-to-person services are designed, administered, tracked, and analyzed. It is an environment where service program conception, implementation, and data feedback are "on-line" using networked PC's that link planning functions directly into kiosks in the client living/activity areas. Monitoring, communication, record-keeping, information gathering, and summarizing all become tasks that are accomplished with the aid of machines which do these tasks inexpensively and without pain.