CappsDATA was not developed and implemented for demonstration purposes. Nor was it motivated by cost-cutting, but rather, because the governing organization dedicated to providing the best possible care to the vulnerable individuals in its care.

CappsDATA makes it possible to plan and deliver heavy schedules of reliable, consistent direct-care services even with relatively inexperienced employees. It provides for responsive, ongoing improvement of services by tracking and providing immediate feedback on every relevant detail of service. It maintains and interprets huge amounts of data acquired in real-time by the direct-care staff.